Play Smart, Stay in Control

yamanplus Responsible Gaming

For all members in the Philippines  ·  21 years old and above only

At yamanplus, we believe that online entertainment should always be fun, safe, and within your control. Responsible gaming is not just a policy for us — it is a genuine commitment to every Filipino player on our platform. We provide practical tools, clear information, and direct access to support so that you can enjoy betting and casino-style games without letting it negatively affect your life. If you ever feel that your gaming habits are becoming a concern, this page is your starting point for getting back on track.

Play Within Your Means Set Time Limits Deposit Limits Available Self-Exclusion Option Keep It Fun Support Always Available Track Your Activity Account Cooling-Off Tools Play Within Your Means Set Time Limits Deposit Limits Available Self-Exclusion Option Keep It Fun Support Always Available Track Your Activity Account Cooling-Off Tools
Tools & Controls

Tools You Can Use Right Now

Take control of your gaming experience with these built-in account features available to all yamanplus members.

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is active, it cannot be increased until the cooling period has passed, giving you a reliable financial guardrail. This tool is especially useful for players who want to enjoy the platform without the risk of overspending. You can lower your limit at any time with immediate effect. Keeping your deposits within a planned budget is one of the most effective responsible gaming habits you can build.

Session Time Reminders

Enable session time alerts so the platform notifies you when you have been playing for a set duration. Losing track of time is one of the most common ways recreational gaming can drift into problematic territory. Our reminders appear as on-screen prompts that encourage you to take a break, review your session, or log out. You can configure reminder intervals from as short as 30 minutes up to several hours. Staying aware of how long you play is just as important as managing how much you spend.

Cooling-Off Period

If you feel you need a short break from the platform, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in, place bets, or make deposits. This is a voluntary tool designed to give you space to reassess your gaming habits without permanently closing your account. The cooling-off period activates immediately upon request and cannot be reversed before it expires. It is a practical first step if you notice your gaming is becoming less enjoyable or more compulsive.

Self-Exclusion

For members who need a longer break, self-exclusion allows you to block access to your yamanplus account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period, even upon request. This is the strongest responsible gaming tool we offer and is intended for players who recognise that they need a significant period away from online gaming. To request self-exclusion, contact our support team and we will process it promptly. We take these requests seriously and handle them with full confidentiality and respect.

Activity History

Your account dashboard gives you a full view of your betting history, deposit and withdrawal records, and session logs. Reviewing your activity regularly is one of the best ways to stay honest with yourself about your gaming habits. If you notice patterns that concern you — such as chasing losses, increasing bet sizes, or playing more frequently than planned — your activity history provides the data you need to make informed decisions. Transparency about your own behaviour is the foundation of responsible gaming. We make this information easy to access so you are always in the picture.

Support Team Access

Our support team is available around the clock to assist with any responsible gaming concern, whether you need help activating a limit, requesting a cooling-off period, or simply want to talk through your options. You can reach us through the live chat feature inside your account or by emailing [email protected]. All responsible gaming requests are treated with the highest level of confidentiality and are handled by trained staff. We will never pressure you to continue playing or discourage you from using any of the tools on this page. Your wellbeing always comes first.

Know the Signs

When Gaming Stops Being Fun

Recognising the early warning signs of problem gambling is the first step toward getting help. Here are behaviours worth watching out for.

  • Spending more money than you planned or can afford to lose on a regular basis.
  • Chasing losses by placing larger bets in an attempt to win back money you have already lost.
  • Feeling restless, irritable, or anxious when you are not able to play or when you try to cut down.
  • Neglecting work, school, family responsibilities, or personal health because of time spent gaming.
  • Borrowing money, selling possessions, or using funds meant for essential expenses to fund gaming activity.
  • Hiding your gaming activity from family members or close friends because you feel ashamed or worried about their reaction.
  • Thinking about gambling constantly — planning your next session, reliving past wins, or calculating how to recover losses — even when you are doing other things.
  • Continuing to play despite repeated attempts to stop or cut back, or despite negative consequences in your personal or financial life.

If you recognise any of these signs in yourself or someone you care about, please do not wait. Reach out to our support team at [email protected] or activate a cooling-off period or self-exclusion through your account settings. You can also seek independent help from the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming helpline or a licensed counsellor in your area. Problem gambling is a recognised condition and there is no shame in asking for help — the sooner you act, the easier recovery becomes. yamanplus is committed to supporting every member who reaches out.

Quick Answers

Responsible Gaming FAQ

Common questions from Filipino players about our responsible gaming tools and policies.

yamanplus is strictly for adults aged 21 years and above, in line with Philippine gaming regulations. All new members are required to verify their age and identity before they can deposit funds or place bets. We use identity verification checks to ensure that minors cannot access the platform. If we discover that an account belongs to someone under the legal age, the account will be immediately closed and any funds will be returned. We take our age verification obligations seriously and encourage all members to keep their account details secure to prevent underage access.

You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section within your account settings. From there, choose your preferred limit type — daily, weekly, or monthly — and enter the maximum amount in Philippine pesos that you wish to deposit within that period. The limit takes effect immediately once saved. If you want to lower your limit, the change is applied right away. If you want to increase a limit, a mandatory cooling period applies before the higher limit becomes active, ensuring that decisions to increase spending are not made impulsively.

No. Once a self-exclusion is activated, it cannot be reversed or shortened during the chosen exclusion period, regardless of the reason. This is intentional — the purpose of self-exclusion is to provide a firm, reliable barrier during a period when you have decided that gaming is not in your best interest. If you chose a fixed-term exclusion, your account will be reviewed for reinstatement only after the full period has elapsed and only after you have confirmed that you wish to return. Permanent self-exclusion cannot be reversed under any circumstances. We strongly encourage members to consider this tool carefully before activating it.

If you need support beyond what our platform provides, we encourage you to reach out to PAGCOR's responsible gaming programme, which offers resources and referrals for Filipino players experiencing gambling-related difficulties. Licensed counsellors and mental health professionals across the Philippines are also equipped to help with problem gambling. Talking to a trusted family member or friend is another important step. You do not need to be in crisis to seek help — early conversations are often the most effective. Our support team at [email protected] can also point you toward appropriate local resources if you are unsure where to start.
Your Wellbeing Comes First

Need Help or Have Questions?

Our support team is available 24/7 to assist with any responsible gaming concern. You can also visit our FAQ page for more information, or log in to your account to activate any of the tools described on this page.

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